Ocean club

Reopening of stations: Andaz Mayakoba, Ocean Club, La Colección, RIU, Solmar & Velas

TORONTO — With a growing number of global destinations reopening their borders and easing lockdown measures, hotels and resorts in popular sun destinations are also welcoming international travelers.

Brands like Blue Diamond Resorts, Sandals, Club Med, Iberostar, Couples, The Excellence Collection and RIU have already announced reopening plans for some properties after months of temporary closures due to the COVID-19 pandemic.

Now Andaz Mayakoba, Ocean Club Resorts, La Colección Resorts, Solmar Hotels & Resorts and Velas Resorts can be added to the list. The Riu Ocho Rios has also been added to the list of RIU reopenings:


Following the reopening of the Quintana Roo Tourism Board, which represents 12 destinations in Mexico including the Riviera Maya, Andaz Mayakoba Resort Riviera Maya has resumed operations with reimagined experiences including an expanded wellness program, new culinary offerings and activities in nature.

New wellness offerings include aromatherapy sessions, spa workshops on how to make various spa products, reflexology, and massages performed on the beach. There’s also a new vegan bar and expanded outdoor activities, including guacamole-making, tequila-tasting, Mexican candy sampling, a nature trail bike tour, and hammock-making.

To ensure guest safety and comfort, the resort has updated its cleanliness procedures in line with Hyatt’s Global Commitment to Care and Cleanliness, which includes a dedicated Hygiene and Wellness Manager responsible for new operational guidelines, increased frequency of cleaning with hospital-grade disinfectants, enhanced food safety measures, hand sanitizing stations, mobile beach check-in and digitized restaurant menus.

For more information, visit https://www.hyatt.com/info/global-care-and-cleanliness-commitment.


La Colección Resorts began a phased reopening of resorts on June 11 under the Live Aqua, Fiesta Americana, Grand Fiesta Americana and The Explorean brands. Reopenings are scheduled as follows:

June 11

o Grand Fiesta Americana Coral Beach – All Inclusive

o Live Aqua Beach Resort Cancun

o Cozumel explored

o Fiesta Americana Cancun Villas

o Fiesta Americana Condesa Cancun All Inclusive

o Fiesta Americana Cozumel All Inclusive

o Fiesta Americana Puerto Vallarta All Inclusive & Spa

FA Puerto Vallarta

June 15

o Live Aqua Private Residences Los Cabos

o Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

o Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only

o Kohunlich explored

July, 1st

o Live Aqua Urban Resort San Miguel de Allende

o Villas Fiesta Americana Acapulco

The “Travel with Confidence” program has been implemented in all 15 establishments.


Both Ocean Club Resorts locations in Turks & Caicos – Ocean Club and Ocean Club West – will reopen on July 22 with limited occupancy and with strict cleanliness and disinfection protocols. The station is timed to coincide with the reopening of Providenciales airport for international travel.

The following safety procedures, which have been identified by the Government of the Turks and Caicos Islands and the World Health Organization, will be implemented:

  • Modifying public spaces to allow for social distancing
  • Face masks, hand sanitizer and COVID awareness/training will be provided to all guests and staff
  • Cleaning products and protocols will follow Environmental Protection Agency (EPA) guidelines
  • Increased frequency of disinfection of all public areas of both properties

For a full list of safety measures, go to https://www.oceanclubresorts.com/coronavirus/.


The Riu Ocho Rios has reopened with maximum safety and hygiene guarantees for customers and staff.

The opening of Riu Ocho Rios is RIU’s second in the Caribbean, following the reopening of Riu Cancun on June 8, and it joins a long list of openings around the world that the chain has already announced for the coming weeks. .

To carry out these openings, the chain spent weeks preparing a Post-COVID Handbook for the hotel with 17 protocols with the consulting firm Preverisk. The application of these protocols requires specific training by the departments of their employees, who will gradually return to work.

The Riu Ocho Rios was fully renovated end of 2019 and, therefore, has completely renovated facilities.

The opening of the Riu Ocho Rios took place on the same day, June 15, that Jamaica opened its borders.

RIU Hotels opened its first hotel in Jamaica in 2001 and today has six resorts with a total of 3,000 rooms. Two are located in Negril, three in Montego Bay and one in Ocho Rios. RIU’s plans for this year include renovating Riu Montego Bay, so all of its properties in the country will be fully renovated or newly built.


Solmar Hotels & Resorts has announced the reopening of three of its most popular resorts: Playa Grane Resort & Grand Spa, Grand Solmar Land’s End Resort & Spa and Quinta del Sol. All three reopened on June 15 following the opening of the Greg Norman Golf Course on June 16.


Grand Solmar Land’s End Resort & Spa

During its temporary closures due to the global pandemic, the hotelier has worked with local authorities and international organizations to put in place enhanced security standards, the development of digital keys (launching in late summer) as well only four new experiences. These include: “Picnic Time & Bike Tour” in Rancho San Lucas, which includes transportation, waiter service and picnic lunch; ‘Bubbles & Champagne’, a luxury experience at Grand Solmar Land’s End; ‘Tortilla and Mezcal Class’, during which participants will taste four types of mezcal and attend a traditional tortilla-making class; and “Lottery & Tequila Shot,” which includes a free shot of tequila when entering a lottery for a margarita coupon.


Grand Solmar Land’s End_Restaurant Don Luis

New safety procedures include the following: staff training on infection prevention; disinfection of all baggage before entering the facilities; temperature measurement stations available for customers; mandatory use of disinfection solutions to be sprayed inside all cars in valet parking; constant disinfection of public spaces; daily disinfection of restaurants, bars and kitchens, and more. For a complete list, visit https://blog.solmar.com/solmar-hotels-resorts-releases-new-enhanced-cleaning-policies/.


Velas Resorts in Mexico reopened to domestic and international travelers on June 15. These include Grand Velas in Los Cabos, Riviera Maya and Riviera Nayarit, Mar del Cabo in Baja California Sur, and Velas Vallarta in Puerto Vallarta. All facilities and amenities have opened in accordance with the resort’s “Stay Safe with Velas” program, which includes touchless hand sanitizer dispensers, enhanced cleaning and sanitation using EPA chemicals and UV light, and special COVID-19 training for staff.

For a full list of security measures, visit https://drive.google.com/file/d/1wRi2B2R7jelmgv2hB3Nqdrn7DE32f7BU/view.

For more updates from other hotels and resorts, visit https://www.travelweek.ca/uncategorized/coronavirus-updates-from-major-sun-destination-resort-brands/.